Can I link more than one tag to the same pet’s profile?
Yes, you can. There is no limit to the number of PatiTracker Smart Pet ID badges that you can link to your pet’s profile. Repeat the steps of registration to link more PatiTracker Smart Pet ID Badges to your pet’s profile
Is this badge waterproof?
Yes, it is waterproof. However, we recommend that you rinse the badge with fresh water after it’s been exposed to sea water or any chemical.
Can I track my pet in real time?
No, you can’t. By choosing not to include active GPS tracking, and using scanning technology instead, we eliminated the need for batteries and charging, while still retaining the ability to deliver a detailed profile as well as to provide useful location information when it is needed most.
How do I make profile fields visible when people scan the badge?
Tap on ‘badge’ on your pet’s profile page. The ‘badge Profile’ page will feature the details that can be shared when the PatiTracker Smart Pet ID Badge is retrieved. Tap on the check boxes on the right to select/unselect the details to share. You MUST tap on the “SAVE” button to save any changes made.
Do rescuers need an application to scan a lost pet’s Badge?
No. Rescuers can retrieve the lost pet’s PatiTracker Smart Pet ID Badge profile with any smartphone. This can be done via QR code (scan with your smart phone camera. Make sure that QR reader app installed in it), NFC, or with any web browser
I can’t seem to link my badge. How can you help me ?
First of all: stay calm and don’t panic. There could be a number of reasons for this. You can reach us via email or online chat to find out why. Describe your particular situation in more detail, and we will help you. Information regarding your phone device model and the version of the operating system will be extremely helpful for us in assisting you.
Why can’t I see where my dog is right now?
By choosing not to include active GPS tracking, and using scanning technology instead, we eliminated the need for batteries and charging, while still retaining the ability to deliver a detailed profile as well as provide useful location information when it is needed most
Thanks to my PatiTracker GPS pet tracker, I never lose my dog Luna. The real-time location information is great, it is constantly updated.
Seda.P