Warranty and Return Conditions

If there is a problem with your order, you can return the product after receiving confirmation from PatiTracker team. The return must be sent with a letter indicating your return reason with a complete delivery note and an invoice without damaging the product and the original box within 14 days after your order is received.

In order for the return to be accepted;

  • If the item received has manufacturing defects, or is an incorrectly sent item, we’ll correct it by sending you the new product.
  • All products must be returned with their original packaging and invoice
  • Our return policy is only applicable to item(s) purchased on www.patitracker.com within 14 days from receiving your order.
  • Returns that do not comply with our return policy will not be accepted and the product will be returned to the other party for a delivery fee.
  • Your money will be refunded to your credit card or the account number you wish to make a transfer, if it complies with our return conditions.